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Employer FAQ

Welcome to Select Leaders Employer's Frequently Asked Questions. Here we've provided the most common questions we've received from employers about how to use our website.If you have a question that you don't see listed, please contact our support team at support@selectleaders.com


Getting Started

SelectLeaders' Nationwide add-on does not necessarily mean that you are posting for a remote position. Your job post will have Nationwide reach within candidate search results across locations. If you do have a remote position, however, it\'s strongly recommended to purchase this add-on to get more resumes and potential candidates.

SelectLeaders is a Real estate Job Site and Network formed to provide one, industrywide career destination to attract talent into careers in real estate. With our large Network of the industry’s most prominent professional associations and trade organizations we have a unique alliance who controls or directs much of U.S. real estate allowing us to help our community in the space of jobs and professional development.

Resume Search gives you exclusive access to our database of over 315,000 commercial real estate candidates. With access to Resume Search, you can customize your search by using filters to find candidates that best match the needs of the position you need to fill.

To post a job you will need to create an Employer account. You can do that here. Once you’ve created your account, you can make a purchase to load your account with credits to post a job.

We understand that some roles take a little longer to find the right candidate. Purchase a Job Post Refresher to extend your posting for 14 days!

If you have created a draft job and want to activate it this is how. Firstly, you will need to purchase a job posting credit via the purchase page. If you have already done so and you have posting credits within the inventory section of your account, click on Manage job postings within your account. Here you will see an eye icon. Click on the icon and you will be able to activate your job throughout our entire network.Click here for a direct link to our purchase page.
The job reference within the posting form is for your own use and can be used to keep track of your jobs. You may be hiring for multiple positions of the same job title.
When searching within the resume database we would encourage you to keep your search simple at first to get a feel for our system and the talent who have opted to include their Resume. Start with Keyword, adding location and then becoming more granular with the various elements, such as location and miles radius. However please see our Resume Database training guide. SelectLeaders has an incredibly sophisticated elastic search mechanism set up for both our job board and resume database search, allowing impressive matching between candidates and employers. Benefits allow searches to perform incredibly quickly, with large volumes of data weighted so that favorable results appear first. Click this link to navigate to our Resume Database Training.
Employers can make their job postings confidential. Upon posting a role there is a checkmark which allows employers to make their role confidential, hiding your company name from the public. Just be careful not to mention your company name within your job description. Do candidates receive the employers email address during the application stage? The answer is no they do not. When candidates apply they will click an apply button and if you have selected email notifications you will receive emails from applications@selectleaders.com. For more information on privacy please see: Privacy Policy
Your job description is a true representation of your company and we want for you to be happy and successful with your posting so to increase your views and resumes we would recommend breaking it up into certain headers such as: • About the Company: what your company does, company size, where you are based, where the position is held, achievements and ethos • About the Company Culture: what’s the personality of the company, the environment in which employees work, company mission, values, ethics, expectations, and goals • About the Team: is the team departmental, problem solving, virtual, cross functional or self managed • About the Job: primary responsibilities and objectives • About the Candidate: qualifications, skills, attributes • Additional Information: benefits, traveling % for example

Select Leaders' Executive Search Service is a full-service recruitment solution that allows you more time to focus on your business priorities. Our search team handles everything around finding the right person for your role. Our professional and highly experienced real estate recruiters will consult with you on specific needs and then get to work on attracting, screening, selecting, and delivering handpicked, qualified candidates to fill your open positions.

To use the messenger feature, you will need to log into your dashboard. Under the current jobs section, you find all the roles you have listed on SelectLeaders. Across from the title you will find icons for all of our add-ons. Click the envelope icon of the post you would like to activate your messenger credit for.

Once you click on the messaging icon, you will have the option to craft the Subject and personalize the message to be sent to each candidate that SelectLeaders has matched with your Job details.

If the candidate has sent a response, it will appear in your dashboard under the messaging section. You then have the option to respond or archive the message. To view the submitted application, you can view from the normal "Manage Applicants" section. Note: You have the option to enable message alerts from your profile view.

Purchasing

You can pay the invoice online by visiting bisnow.com/invoice .You’ll need the invoice number that you will find in the upper right-hand corner of the document.

If you’ve attempted to purchase more than once and the issue persists, please reach out to your card issuer first to be sure there are not any holds on your account or problems processing the transaction on their end. Once you have confirmed the issue is not on their end, you can forward the documentation to our support email at support@selectleaders.com for further assistance.

We can invoice for orders of 25 posts or more.For smaller orders you can purchase directly from our purchase page.Once you've successfully paid for credits, you will receive an email with a receipt for your purchase. If you are purchasing a pack of 25 job posts or more and would like an invoice, please contact us at support@selectleaders.com or by visiting our website and speaking with a live agent.

Accounts that are created as a part of one of our association partnerships have access to discounted pricing when ordering. Be sure that you are logged into your account that was created through the association and the discount will be automatically applied at checkout.

There is currently no charge for posting internships on the SelectLeaders Job Network and throughout our network. All you need to do is post a job and make sure to check off the internship button within the posting form and there will be no charge.
You are currently unable to view your purchase page history within your selectleaders or association career center account but we will be happy to help.
If you have purchased a product or service in fault please contact support@selectleaders.com
Apart from the products unable to be purchased online (advertising / executive search services) we prefer our users to complete purchase transactions by using a credit card online. We will be happy to discuss this with you
Upon purchasing products from our Purchase page you will receive a receipt to the email address on your My Profile Page. If you are in need of a receipt for one of our more tailored products such as our SelectLeaders Executive Search service please contact your account manager or support@selectleaders.com.

Registration

Register your email address on our site in order to view our Real estate jobs. Full registration is free of charge and allows you to take advantage of our suite of services, such as applying to jobs or setting up email job alerts. Click Here to Register
Upon registration, we give our users the option to opt into:
  1. Our biweekly Employer Brief
  2. SelectLeaders News and information
To sign up or unsubscribe from our Employer Brief or News and information notifications visit your My profile page within your account, scroll to the bottom of the page, adjust to your preference and then click Save.
When you post a role you have three application notification options:
  1. To include any email you want to receive your applications
  2. Opt-out of notifications completely and manage applicants within your account
  3. Redirect candidates to your own unique private career center by inputting a redirect link and the very bottom of the posting form

We would encourage you to whitelist applications@selectleaders.com by adding the email as a contact within the email account you’ve set to receive applications to ensure the safe delivery of your applications. Remember postings are completely editable within the allotted posting time. You can do this by visiting your Manage job posts page within your account, clicking the edit button, make any adjustments you need and Save to update.
If you would like us to power your career center and become one of our association partners helping your members in the space of Real estate jobs and professional development please contact support@selectleaders.com.
If you are an employer and would like to register through one of our association partners please navigate to our homepage. Here you will see our entire network of associations. If you are a member of one of these associations click the appropriate logo and you will be directed to that particular career center. From here you will want to register as an employer in the top right hand side of your screen.

Tech

When purchasing a job credit, you will have the option to purchase these add-ons. Both Nationwide and Premium upgrades must be purchased with a credit or as a part of a package. When creating your job posting you will need to select these features before posting the job.

If you purchased your add-on and did not activate it with your post initially, please reach out to support at support@selectleaders.com to have the feature turned on. Unfortunately, we are unable to issue a refund for this error, so please be sure the features have been selected before posting future jobs.

Nationwide and Premium post upgrades can only be purchased in conjunction with at least one job post. Please reach out to our support team at support@selectleaders.com for assistance with making your additional purchase and activating the feature.

If you purchased your add-on and did not activate it with your post initially, please reach out to support at support@selectleaders.com to have the feature turned on. Unfortunately, we are unable to issue a refund for this error, so please be sure the features have been selected before posting future jobs.

You can change the information within your profile by logging into your account, clicking Manage your profile, and then making the necessary alterations. Click Save and your information will be updated.
Once you have created an account you will be persistently logged in. In the case that you are not logged into your account you will be able to log in by:
  1. Clicking on the Login button in the top right of your screen
  2. Add your username which is the email address used to create your account
  3. Add your password created upon registration
  4. Click Agree & Login
Once you have created an account you will be persistently logged in. If you would like to log out, you would need to: Log out by: Clicking on the logout button in the top right of your screen.
If your forgotten password isn’t working and you are not receiving an email from us please make sure to check you are using the correct email assigned to your account. You can do this by searching a SelectLeaders email within your email accounts. If you are sure this is the correct email we would encourage you to check your junk mail. If you still don’t see an email from us please email support@selectleaders.com from your company email address, provide us with the email assigned to your account, the first and last name on the account and we will be in contact as soon as we are able.
When you post a role you have 3 application notification options:
  1. Include any email you want to receive your applications
  2. Opt-out of notifications and manage within your account
  3. Redirect candidates to your own private application system by inputting a redirect link
We would encourage you to whitelist applications@selectleaders.com by adding the email as a contact within the email account you’ve set to safely receive applications. Remember postings are completely editable within the allotted posting time period. You can do this by visiting your Manage job posts page within your account, clicking the edit button, making any adjustments you need and then Save to update (same as Setting up Application notifications).
Once you log in to your account, click Manage your profile page, scroll to the bottom of this page and upload your company’s logo by clicking the Upload Logo button, then select the appropriate file. Click Update Employer and your logo will be saved.

Accepted image formats: GIF, JPG/JPEG, PNG, SVG. For best results, use images that are 160 pixels wide and 160 pixels high.
Unfortunately, we currently don’t have the functionality for you to personally transfer inventory from one account to another however, if this is something you are wanting to do please contact support@selectleaders.com and we will be happy to discuss this with you.
After you have created your job posting and it is now live on SelectLeaders and throughout our network you can click Find jobs within your account to search for your active posting. If your job isn’t presenting how you would like you can navigate to the Manage job postings page within your account, click the edit button and make any changes you need during your allotted posting time and click Save.
Within each job posting, you will have the option to make your company confidential. Where it asks Is this posting confidential?, you can click on Yes. This will post the position without the company name. You may also wish to post the position without a zip code, to further protect your anonymity.
To post a job on SelectLeaders and throughout our network firstly you will need to have registered. From your account, you will then need to navigate to our purchase page to buy products and services. Once this has been completed go to Post job within your account, fill out the posting form step-by-step, click Save and preview and then post your job. To deactivate simply go to your Manage job posting page and click deactivate. Note: there is no posting pause button and once you deactivate your role it will utilize this posting credit.
If you have deactivated your posting prematurely it will have utilized your allotted time on this posting credit. If this has happened to you please contact support@selectleaders.com and we will be happy to assist.
You are always able to edit a job after you have posted it by logging into your account, selecting Manage job postings, clicking the job title or edit icon, making any adjustments you need, clicking Save and your role will be updated.
To save yourself time you are able to duplicate active or inactive job postings starting your candidate views/impressions and your resumes from 0. To do this navigate to your Manage job postings page and click the icon which looks like two pieces of paper, one on-top of the other. This will automatically duplicate the role you clicked. Click the job title or edit button to make any changes you need. Please note you will need to take out ‘Copy of’ from the job title and the location to avoid it showing this within your postings job title. Once you have made your edits click Save and post your job.
Make sure you have not included a table in the posting, as this will cause the posting to render incorrectly.If you could please login, hit Manage your job posting, click the edit button and input your job description as text only and Save that will resolve this.
To change your password login to your account. Next, click on the Manage your profile link. On this screen you can edit your password in the CHANGE PASSWORD section by inputting your current password and then your new one. Click Save and your credentials will be updated. To reset your password please enter the email you have registered with us in the forgotten password link and we will send you an email to reset your password.
If you have forgotten your password please click the forgotten password link to follow. If if you have forgotten the email assigned to the account or are trying to get into a former colleagues account please email support@selectleaders.com with your company name, the email on the account, the first and last name of the person on the account and we will be in contact as soon as we are able. Click here to reset your password.
We would first encourage you within your accounts Manage job postings page to see if your posting is active and you are receiving resumes. If your role is not active please click on the eye icon within your Manage job postings page to do so. If your role has been activated and it is collecting resumes please check you are sending applications to the correct email address. Still within your Manage job postings page click on the job title or the edit button to take you into the posting form you will have previously filled out. Once on this page, scroll to the bottom to check your email address has been input correctly. If it hasn’t make the appropriate update and save. Please also note if you have set up your posting so candidates are redirected to your own private career center to apply you will not receive application notifications from us and you should from your own application tracking system (ATS).