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Director of Commercial Property Management

Salary
Competitive
Employment
Full Time
Real Estate Field
Location
Hackensack
 NJ
Postal Code
07601
Country
United States

This job is no longer active.

Description


Essential Duties and Responsibilities:

 

Property Management

  • Lead the daily oversight and management of a portfolio of commercial and industrial properties consistent with best-in-class management standards
  • Provide extraordinary tenant service by maintaining positive relationships, promptly responding to any escalated tenant-related issues, and following up until resolution is achieved.  Provide guidance to property management staff on proper responses at every level
  • Implement new procedures for ensuring best-in-class tenant relations, such as tenant visitation schedules and agendas, tenant lunches, tenant events, etc.
  • Perform best-in-class property inspections and follow up on any deficiencies, to ensure that they are promptly addressed
  • Coach the property management staff on how to raise the level of quality of their inspections, by performing group walkthroughs
  • Responsible for establishing and managing all building procedures, including maintenance, security, work rules, emergency plans, etc.
  • Responsible for monitoring and enforcing the terms of all lease agreements, and other tenant charges, in compliance with established standard operating policies and procedures
  • Responsible for the hiring, training, supervision and evaluation (directly and indirectly) of a qualified team of property management, facilities, operations and administrative individuals, to promote efficient and cost-effective operation.
  • Develop property management strategies in collaboration with the VP of Operations, such as all site-specific documentation, including but not limited to: electronic tenant handbook, site operating manuals, emergency operations manuals, etc.
  • Oversee the proper coding, tracking, reviewing, approving of all Property Management-related invoices, to ensure accuracy and prompt payment
  • Responsible for the preparation, management and oversight of building operations and capital budgets, monthly accruals and variance reports, variance explanation reports, etc.
  • Oversee the collection of delinquent rents, in accordance with established policies
  • Responsible for cultivating and maintaining a group of high-quality third-party vendors and service providers to competitively bid various building maintenance projects
  • Work closely with Commercial Leasing department to coordinate space improvements and implement marketing ideas for maximum marketability
  • Work with VP of Operations, VP of Construction, and VP of Leasing to coordinate pre-move-in, move-in and vacate processes, including build-outs, lease term negotiations, and inspections upon vacancy
  • Participate in the negotiation of service contracts to achieve the highest levels of performance at the lowest cost, in compliance with company policies
  • Responsible for Asset Management initiatives, such as greening/LEED and energy reduction practices for the entire portfolio
  • On 24-hour emergency call

 

 

Qualifications:

  • Minimum of 7-10 years of proven experience with the administration and management of a large commercial property management portfolio of properties, and the supervision of property management staff
  • Familiarity with Yardi a strong plus
  • Proven track record of leading large teams
  • Strong building operations experience & working knowledge of building systems
  • Familiar with applicable local, state and federal laws and regulations
  • Excellent tenant relations and business communication skills
  • Superb organizational and time management skills
  • Proficiency in Microsoft Word and Excel
  • Strong knowledge of financial reporting, budgeting, and variance reporting
  • Proven ability to perform in a fast-paced environment and interact with senior management under highly demanding conditions
  • Excellent vendor management skills
  • Demonstrated ability to effectively interact with diverse groups across the organization

 

 
 

Experience


10+ to 15 years


This job is no longer active.

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