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Asset Services Operations Analyst

Salary
Competitive
Employment
Full Time
Real Estate Field
Location
Boca Raton
 FL
Postal Code
33427
Country
United States

This job is no longer active.

Description


JOB SUMMARY
  

Responsible for oversight of business operations activities and financial support for the Asset Services Line of Business (LOB) Market Leader responsible for one or more small to mid-sized local market area (LMA). Provides routine services and coordination of a variety of departmental and financial activities.


ESSENTIAL DUTIES AND RESPONSIBILITIES
  


Provides financial, logistical and operational support between management to the Asset Services LMA. Works with Market Leader to identify opportunities to improve service delivery to internal and external customers. Supports actions for improvement and practical solutions as recommended by management.

Ensures service and support provided by the team is consistent within the office/offices through review and improvement of existing processes. Provides input on personnel processes to include: staffing levels, recruitment and department budgets. Provides customer service support to internal and external clients for inquiries, questions.

Responsible for review of data integrity across systems used by the department (PeopleSoft, Ariba, I-Track, CORE, P2P, Ultimas, etc.). Examples include: identifying approach to data clean-up when issues are identified, training staff in use of proper naming convention for clients that may have multiple entities and developing quality control measures.

Ensures compliance with company policy, real estate law and state/federal guidelines in the following areas: accounts payable, department budgets, revenue forecasting, billing and accounts receivables, and contract administration.

Facilitates communication of best practices, policies, procedures and initiatives to support operations. Facilitates process improvement by engaging appropriate resources in issue identification and resolution.

Facilitates communication of policies, procedures and initiatives to ensure consistency across the LMA. Ensures shared knowledge, implements process improvements and engages right resources in issue identification and resolution. Train new team members on policies, procedures, processes, administration and governance.

Coordination and support of new business on-boarding transitions for the assigned LMA, ensuring compliance with defined CBRE Global Operating Standards. Work with the Asset Services HR transition team to timely and efficiently on-board incumbent staff and oversee recruitment process to identify street hires if applicable.

Support of client termination processes for the LMA, ensuring efficient off-boarding for displaced employees and compliance with defined CBRE Global Operating Standards.

May participate in the Asset Services internal audit (E4E) process and works with local management to improve operational compliance.

Performs other duties as assigned.


SUPERVISORY RESPONSIBILITIES
  


No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance, and/or training to coworkers. Coordinates and assigns tasks to co-workers within a work unit and/or project.

QUALIFICATIONS  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


EDUCATION and EXPERIENCE
  

Bachelor's Degree (BA/BS) or equivalent from four year college or university plus previous related experience and/or training to included budgeting, finance and or business analytics; or equivalent combination of education and experience. Accounting or business analytics background preferred.


CERTIFICATES and/or LICENSES
  


None


COMMUNICATION SKILLS
  


Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor and maintain confidentiality. Ability to effectively present information to an internal department and/or large groups of employees.


FINANCIAL KNOWLEDGE
  


Requires knowledge of financial terms and principles. Ability to calculate intermediate figures. Ability to forecast and prepare budgets. Conducts financial/business analysis including the preparation of reports.


REASONING ABILITY
  


Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options. Requires intermediate analytical and quantitative skills.

Knowledge of Financial software systems (e.g. PeopleSoft and I-Track).


OTHER SKILLS and ABILITIES
  


Advanced proficiency in Microsoft Office Suite. Spreadsheet skill set to include advanced functions such as graphics, pivot tables, macros and database management required.

Focus on problem solving, mathematical analysis and project management. Knowledge of accounting and business law and human resources helpful.


SCOPE OF RESPONSIBILITY
  


Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.

Equal Opportunity and Affirmative Action Employer Women/Minorities/Persons with Disabilities/US Veterans

Job Function


Not specified

 
 

Experience


N/A


This job is no longer active.

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