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Yardi Specialist

Salary
$75,000-$99,999
Employment
Full Time
Real Estate Field
Location
Los Angeles
 CA
Postal Code
90071
Country
United States

This job is no longer active.

Description


Overview

Colony NorthStar, Inc. (Colony NorthStar, NYSE: CLNS) is a global, diversified equity REIT with an embedded investment management platform with approximately $43 billion in assets under management, making Colony NorthStar the sixth-largest independent global real estate manager in the world. CLNS currently operates in 18 offices with 500+ employees worldwide.

 

This is an exciting, newly created, and standalone position for either an Accounting or IT professional with exceptional skills/experience with Yardi Voyager. The incumbent will be responsible for providing company-wide Yardi support to global teams, including: providing high-level support to the business, conducting thorough training for both end-users and the IT team, rolling out new features, assisting with enhancement implementations, onboarding new clients, etc.

This position can be located in New York or Los Angeles. 

 

Responsibilities

  • Provide training for end-users in both IT and in the business
  • Develop and rollout policy and procedure manuals
  • Provide support upon user request with to address functional issues and provide spot training / guidance as needed
  • Identify and escalate software defects related to support tasks
  • Track support work in helpdesk ticketing system in compliance with established IT policies
  • Coordinate with Yardi integration teams for escalation and on larger projects as needed
  • Provide mentoring/training to other IT staff to allow routine matters to be handled by the larger team
  • Assist in the implementation and rollout of new software features and the like

 

 

Qualifications

  • 3-10 years of experience with Yardi Voyager (including version 7S) and related functional modules (IM, AR, AP etc.) either providing a support or being part of an accounting team in a corporate environment of at least 100 users
  • Knowledge of international functionality (Translation, Recoverability, VAT etc.) preferred
  • Expertise in core accounting concepts to be able to understand context of support requests to provide more comprehensive guidance and solutions
  • Possess working knowledge of a variety of software applications and services (Microsoft Office etc.)
  • Strong written and verbal communications skills
  • Excellent interpersonal and customer service skills
  • Strong follow-up skills
  • Committed to seeing complex issues through to resolution
  • Ability to handle a fast paced environment and work well under pressure
  • Will consider either IT or Accounting background

Job Function


 

Job Sector


Not specified

 

Experience


5+ to 7 years


This job is no longer active.

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