Description
Graham Residential, our apartment communities, are owned and operated by the same company, enabling us to offer customer service unlike any other multifamily company. While our leasing team is responsible for meeting property leasing goals, they also pride themselves in assisting residents and maintaining high resident retention levels
We are looking to hire a Property Manager who excels in understanding the importance of a great first impression. The ideal candidate must have a passion for the highest level of customer service, strong communication (both verbal and written) and bring a positive attitude to every workday. If you have the desire to help us achieve our goals, we encourage you to be part of our family by submitting an application.
What We Expect from You:
- Oversees the daily operations of apartment community.
- Responsible for achieving and maintaining occupancy goals.
- Implements and enforces company policies and standards.
- Supports, motivates and develops on-site staff.
- Communicates effectively with residents and prospects in order to reduce turnover cost and meet revenue goals.
- Understands and operates company's various software applications.
- Enforces and monitors lease renewal process.
- Oversees facility management. Serves as liaison between staff and maintenance supervisor.
- Enforces and monitors work order follow-up.
- Ensures make-ready units are in move-in condition and show well.
- Approves Invoices, Maintains Licenses/Permits.
- Works with Executive team to identify community goals and objectives.
- Ensures all resident issues are handled promptly and appropriately.
- Ensures all documentation is accurate and completed in a timely manner.
- Responsible for employee development. Motivates staff by establishing leasing goals and providing appropriate feedback. Maintains proper documentation of performance reviews and on follow-ups on any corrective action taken.
- Audits Aged Delinquency & Security Deposit report on a weekly basis. Communicates with residents that have delinquent accounts in order to minimize exposure.
- Manages evictions and all other legal proceedings.
- Prepares payroll, bonus worksheets and PTO requests and submits for processing.
Qualifications:
- Must be articulate both verbally and in writing.
- Able to prioritize, organize and follow through.
- Must be a Team player, energetic, self-starter, detailed oriented, and able to multitask.
- 5 years of Property Management experience at properties of 270+ units.
- Knowledge of Microsoft applications (excel, word, outlook) a must.
- Experience with property management software, ideally Yardi, a must.
This job is no longer active.