Description
CBRE is seeking a Project Management Director City Lead to oversee and manage large business transition services for various clients throughout the Northeast. The Project Management Director City Lead will also act in a business development capacity as well as supporting projects as required by the client(s).
JOB SUMMARY
The primary responsibilities of this position consist of planning and managing large business transition and relocation projects for corporate and/or industrial clientele. This is a lead management position responsible for the overall direction of activities associated with multiple projects and leading a team move management professionals. The PM Director City Lead will also be responsible for Business Development and running markets and teams.
While possessing strong written and oral communication skills, this individual must also have the ability to effectively and professionally work with people of various disciplines and levels within a corporate environment, including: real estate, facility management and IT teams, C-level executives, department heads, administrative assistants, and end-users; as well as the project team, including: construction managers, architects, engineers, building managers and physical movers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Overall P & L and service delivery responsibilities for the move management group in the city/area
Engage internal CBRE team members i.e. Project Managers and Real Estate Brokers to sell the move management service line
Market and sell to external clients including relationship building, RFP responses and presentations in the pursuit of new business opportunities
Develop roles and responsibilities for CBRE team members including managing resource requirements, staff productivity and growth
Develop overall relocation strategy including a detailed move plan for the entire project and each department impacted by the relocation in order to minimize or eliminate any and all disruptions to client's business operations
Develop roles and responsibilities for client's internal team members and external vendors including managing resource requirements
Oversee and lead relocation team
Coordinate and chair move team meetings
Develop communications plan to keep client leadership, move team and end-users informed of move plans and activities leading up to and including the physical relocation
Develop and train a network of departmental move coordinators to service as "conduit" between Move Team and end-users
Develop overall relocation budget and cost tracking for budgets in excess of $50 million
Track and monitor project budget to control project costs
Develop relocation schedule including detailed break-down of major tasks and resources required
Develop project contingency plans
Develop scopes of work for each subcontracted service associated with the relocation - i.e. physical move vendor, IT support vendor, move supplies etc.
Work with client's procurement and legal departments to develop and issue Requests for Proposal for all move-related vendors
Provide vendor bid analysis and recommendations
Develop move database using Microsoft Excel to track and disseminate end-user move information
Create and provide reporting on internal and external service level agreements and KPI's
Develop detailed move logistics plan for all move phases
Provide training in the overall move process to internal and external team members
Audit move process for best practices, lessons learned and process improvement
SUPERVISORY RESPONSIBILITIES
Manages the planning, organization, and controls for a major functional area or department. May be responsible for a mix of direct and matrix reports. Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Monitors appropriate staffing levels and reports on utilization and deployment of human resources. Leads and supports staff in areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising and rewarding performance and retention. Leads by example and models behaviors that are consistent with the company's values.
Required experience directly managing work group or leading 3rd party project delivery resources/team (typically larger, more experienced team).
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Bachelor's degree (BA/BS/Bang/BArch) required from College or University.
Minimum of eight years of related progressive experience and/or training; Minimum of ten years of related experience in move management, facility management, interior design, architecture, engineering, or other related field strongly preferred.
Prior experience in a supervisory position (direct report responsibilities) preferred.
Additional Preferred Qualifications
Ability to quickly gather and understand detailed information about the client company, their industry and business operations
Proven Business Development track record is highly preferred
Previous FF&E and moves is highly preferred
Excellent communication and interpersonal skills
Strong verbal and written communication skills
Ability deal with people in all levels of the organization (admins to CEO)
Ability to present to large groups of people (50 - 500)
Must be able to provide calm reassurance to client and help them through very stressful phases of projects
Leadership abilities to take charge of a project and gain the trust and confidence of the client and internal CBRE team members
Ability to schedule and organize tasks based on client needs and project constraints
Excellent time management skills to start and complete multiple layers of tasks concurrently
Strong attention to detail
Excellent logic and reasoning skills
Solid understanding of current business technologies (telecom, IT)
Ability to build internal and external business relationships leading to business opportunities and continued growth
Willingness to work weekends and possibly some holidays
CERTIFICATES and/or LICENSESLEED AP preferred
PMP preferred (US and/or Canada)
CCM preferred
COMMUNICATION SKILLS
Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.
FINANCIAL KNOWLEDGE
Requires in-depth knowledge of financial terms and principles. Reviews complex financial/business analysis and reports prepared by subordinates. Ability to analyze the most complex business/financial data and develop innovative solutions. Develops and implements financial policies and procedures. Approves and oversees department budget.
REASONING ABILITY
Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.
OTHER SKILLS and ABILITIES
Ability to comprehend, analyze, and interpret the complex business documents. Ability to respond effectively to the sensitive issues.
Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. Ability to solve advanced problems and deal with a variety of options in complex situations.
Intermediate skills with Microsoft Office Suite is suggested; however, expert command of Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) and Project with strong emphasis on managing, editing and manipulating large Excel files and complex Word documents. Working knowledge of Microsoft Publisher and AutoCAD preferred, but not required.
SCOPE OF RESPONSIBILITY
Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve complex results. Responsible for setting project, department and/or division deadlines. Errors in judgment may cause long-term impact to line of business and/or overall company.
CBRE is an equal opportunity/affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
NOTE: An additional requirement for this role is the ability to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.
JOB SUMMARY
The primary responsibilities of this position consist of planning and managing large business transition and relocation projects for corporate and/or industrial clientele. This is a lead management position responsible for the overall direction of activities associated with multiple projects and leading a team move management professionals. The PM Director City Lead will also be responsible for Business Development and running markets and teams.
While possessing strong written and oral communication skills, this individual must also have the ability to effectively and professionally work with people of various disciplines and levels within a corporate environment, including: real estate, facility management and IT teams, C-level executives, department heads, administrative assistants, and end-users; as well as the project team, including: construction managers, architects, engineers, building managers and physical movers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Overall P & L and service delivery responsibilities for the move management group in the city/area
Engage internal CBRE team members i.e. Project Managers and Real Estate Brokers to sell the move management service line
Market and sell to external clients including relationship building, RFP responses and presentations in the pursuit of new business opportunities
Develop roles and responsibilities for CBRE team members including managing resource requirements, staff productivity and growth
Develop overall relocation strategy including a detailed move plan for the entire project and each department impacted by the relocation in order to minimize or eliminate any and all disruptions to client's business operations
Develop roles and responsibilities for client's internal team members and external vendors including managing resource requirements
Oversee and lead relocation team
Coordinate and chair move team meetings
Develop communications plan to keep client leadership, move team and end-users informed of move plans and activities leading up to and including the physical relocation
Develop and train a network of departmental move coordinators to service as "conduit" between Move Team and end-users
Develop overall relocation budget and cost tracking for budgets in excess of $50 million
Track and monitor project budget to control project costs
Develop relocation schedule including detailed break-down of major tasks and resources required
Develop project contingency plans
Develop scopes of work for each subcontracted service associated with the relocation - i.e. physical move vendor, IT support vendor, move supplies etc.
Work with client's procurement and legal departments to develop and issue Requests for Proposal for all move-related vendors
Provide vendor bid analysis and recommendations
Develop move database using Microsoft Excel to track and disseminate end-user move information
Create and provide reporting on internal and external service level agreements and KPI's
Develop detailed move logistics plan for all move phases
Provide training in the overall move process to internal and external team members
Audit move process for best practices, lessons learned and process improvement
SUPERVISORY RESPONSIBILITIES
Manages the planning, organization, and controls for a major functional area or department. May be responsible for a mix of direct and matrix reports. Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Monitors appropriate staffing levels and reports on utilization and deployment of human resources. Leads and supports staff in areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising and rewarding performance and retention. Leads by example and models behaviors that are consistent with the company's values.
Required experience directly managing work group or leading 3rd party project delivery resources/team (typically larger, more experienced team).
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Bachelor's degree (BA/BS/Bang/BArch) required from College or University.
Minimum of eight years of related progressive experience and/or training; Minimum of ten years of related experience in move management, facility management, interior design, architecture, engineering, or other related field strongly preferred.
Prior experience in a supervisory position (direct report responsibilities) preferred.
Additional Preferred Qualifications
Ability to quickly gather and understand detailed information about the client company, their industry and business operations
Proven Business Development track record is highly preferred
Previous FF&E and moves is highly preferred
Excellent communication and interpersonal skills
Strong verbal and written communication skills
Ability deal with people in all levels of the organization (admins to CEO)
Ability to present to large groups of people (50 - 500)
Must be able to provide calm reassurance to client and help them through very stressful phases of projects
Leadership abilities to take charge of a project and gain the trust and confidence of the client and internal CBRE team members
Ability to schedule and organize tasks based on client needs and project constraints
Excellent time management skills to start and complete multiple layers of tasks concurrently
Strong attention to detail
Excellent logic and reasoning skills
Solid understanding of current business technologies (telecom, IT)
Ability to build internal and external business relationships leading to business opportunities and continued growth
Willingness to work weekends and possibly some holidays
CERTIFICATES and/or LICENSESLEED AP preferred
PMP preferred (US and/or Canada)
CCM preferred
COMMUNICATION SKILLS
Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.
FINANCIAL KNOWLEDGE
Requires in-depth knowledge of financial terms and principles. Reviews complex financial/business analysis and reports prepared by subordinates. Ability to analyze the most complex business/financial data and develop innovative solutions. Develops and implements financial policies and procedures. Approves and oversees department budget.
REASONING ABILITY
Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.
OTHER SKILLS and ABILITIES
Ability to comprehend, analyze, and interpret the complex business documents. Ability to respond effectively to the sensitive issues.
Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. Ability to solve advanced problems and deal with a variety of options in complex situations.
Intermediate skills with Microsoft Office Suite is suggested; however, expert command of Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) and Project with strong emphasis on managing, editing and manipulating large Excel files and complex Word documents. Working knowledge of Microsoft Publisher and AutoCAD preferred, but not required.
SCOPE OF RESPONSIBILITY
Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve complex results. Responsible for setting project, department and/or division deadlines. Errors in judgment may cause long-term impact to line of business and/or overall company.
CBRE is an equal opportunity/affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
NOTE: An additional requirement for this role is the ability to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.
Job Function
Not specified
Job Sector
Not specified
Experience
N/A
This job is no longer active.